Legal · Trust & Safety
Report Abuse
How to report malware, phishing, spam or security issues hosted on infrastructure managed by JWS.
July 2026
What to report here
Use this process to report an application deployed through JWS that you believe is hosting malware, phishing, spam infrastructure, illegal content, or is being used to attack other systems.
How to report
Email support@jws.jirify.net with the subject line "Abuse Report". Reports are read by a human in বাংলা or English.
What to include
The more detail you provide, the faster we can investigate.
Security vulnerability disclosure
If you have found a security vulnerability in the JWS platform itself rather than a customer application, please report it the same way with the subject "Security Disclosure" so it can be routed correctly.
We ask researchers to report privately, give us reasonable time to investigate and fix before any public disclosure, and avoid accessing data beyond what is needed to demonstrate the issue. We will acknowledge good-faith reports and keep you informed of progress.
What happens next
We investigate reports in good faith and aim to acknowledge receipt promptly.
Critical abuse, such as active attacks or illegal content, may be suspended immediately to protect other tenants; less urgent cases involve contacting the workspace owner first wherever practical.
We do not share reporter contact details with the workspace under investigation unless required by law.
These documents are provided in plain language and should be reviewed by a qualified lawyer before reliance.
Questions about this document: support@jws.jirify.net